Even if you have an award-winning product or service, someone is bound to find fault with it. In this age of technology and social media,

You can’t actually hold ‘customer service’ in your hands, you can’t touch it; it has no expiration date, no hard or soft edges, and it

It takes time and effort for our customers to complain. Our customers could easily walk away from our businesses. And, according to the statistics, 52%

Customer Service is advice or assistance to customers Customer service is the assistance and advice provided by a company to those people who buy or